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Thank you for your interest in JTB USA Inc. Feel free to contact us by phone, email, or through our inquiry form below. For email or form entries, once we have received your inquiry, we will contact you as soon as possible.

TEL: 1-(800) 700-1540
E-MAIL : reservation@jtbusa.com

＜Notice＞
Office hours : *Limited office hours:
Mon-Fri: 12:00-17:00 (EST)
9:00-14:00 (PST)

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Before you submit this form, please read 'Use of Personal Information Received Via "Contact us"' below. If you agree with it, please tick the checkbox before you submit the information.


Use of Personal Information Received Via "Contact us"
- Name of Company or Individual 
　   JTB USA, Inc. 
- Manager of Personal Information 
　   General Manager, Administration Dept., JTB USA, Inc.
- Purpose of Using Personal Information 
　   The information collected from the website will be used to respond to the inquiry. 
- Transfer of Personal Information to Third Parties 
　   Unless approved by the person who provided the information or required by law, personal information will not be transferred to third parties.
- Consignment of Services Related to Personal Information
　   No personal information services will be consigned to other parties.
- Disclosure of Personal Information Subject to Disclosure and Contact for Information
　   When requested by the party who provided the personal information, JTB USA Inc. will provide information on the use of information, make disclosures, edit, add or remove content from information, cease the use of information, or delete information (above, "Disclosure") for any information in possession that is subject to disclosure. 
　   For disclosure requests, please see "Contact" below.
- Background Collection of Personal Information of Individuals
　   Personal information will not be collected from individuals in a manner that cannot be easily detected, such as the use of cookies or web beacons to collect information.
- Personal Information Management System
    A safety management system has been implemented to ensure reasonable preventive and corrective measures to mitigate the risk of leaking or loss of personal information handled by the company.After responding to the inquiry, the personal information collected will be deleted.
- Privacy Policy 
    Please see the Privacy Policy on the JTB USA, Inc. website.
- Contact
    Administration Dept., JTB USA, Inc.
    Address:  19700 Mariner Ave., Torrance, CA 90503, USA
    Business hours: 9:00AM-5:30PM (PST, Mon. through Fri., except National Holidays)
    Telephone: +1-310-303-3900

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Delivery

JAPAN RAIL PASS Delivery Options
We deliver Japan Rail Pass by fast & reliable Fedex couriers. we have the 4 price options below to fit your needs.

FedEx Express

Feel Free to Call us 1-800-223-6104

Mon - Fri OPEN

Office Hours: Eastern Time
9:00 ～ 20:30 (Mon-Fri)

If you are traveling in only 1 specific area, you can opt to buy a Regional Japan Rail Pass for that particular area.